If this is your first appointment, we will have a brief introductory consultation to go over your expectations and questions you may have.

Depending on the service(s) you’re receiving—lash extensions, brow waxing or tinting, or electrolysis—we will also review aftercare instructions and recommend products to help you achieve the best results and maintain them at home.

• Current eye infections or styes — If any crusting, rashes, discharge, or extreme redness of the eyes is present, you will not be serviced.

• Being sick or having a persistent cough — For health and safety reasons, services will be declined.

• Severe allergies affecting the eyes or a previous adverse reaction to lash extensions — Please check with your doctor and contact the spa before booking.

• Pregnancy, recent eye or eyelid surgery, cancer treatments, or major medical conditions — Please check with your doctor before booking.

• Inability to safely lay on your back for an extended period of time — Please consult with your doctor before booking.

• Extremely damaged lashes or no natural lashes present — Alternative options may be available.

• Extremely oily eyelids or certain medications — Lash retention may be affected.

Please contact me before booking, if any of the above conditions apply to you.

• Use of products containing retinol, salicylic acid, or depilatories (such as Veet or Nair) on the area to be waxed within the past 48 hours.

• Chemical peels, microdermabrasion, or dermaplaning performed on the area to be waxed within the past 7 days.

• Sunburn, recent tanning bed use within the past 24 hours, open wounds, or active breakouts in the area to be waxed.

• Current use of acne medications such as Accutane. You must be off this medication for at least one year before waxing.

• Currently receiving chemotherapy or taking cancer treatment medications.

• Autoimmune conditions that may affect the skin, such as lupus.

• (For brow waxing) Recent microblading, injectables, or other brow procedures within the past 7 days.

If any of the above conditions apply to you, please contact me before booking.

If you have never gotten your brows tinted before, or used any form of hair dye coloring, it is recommended that you come in for a free patch test.

If you have had tint done in the past and experienced a serious adverse reaction, you are not likely a candidate.

For facials, please call for a consultation so we can go over your current skin regimen, as well as determine future skin goals.

It is NOT recommended to get new facial treatments less than a week before special occasions (weddings, photo-shoots , vacations, etc). This is to help reduce the risk of unexpected skin reactions after treatment.

Please contact me at 678-265-0344 to schedule a consultation for brow services, or skincare services.

Please be prepared to pay with cash, CashApp, Zelle, or card at your appointment. Money orders, gift cards, and checks are not accepted at this time. Any non-payment, counterfeit, or fraudulent payments will be reported to the authorities. Payment is due at the completion of your service.

A non-refundable booking fee (referred to as “deposit” ) is required when you make an appointment, and the amount varies based on appointment type. This fee applies toward your total service balance and guarantees your slot on the calendar.

If you reschedule at least 24 hours in advance, the booking fee will be transferred to your new appointment as a one-time courtesy. Reschedules with less than 24 hours’ notice will require a new deposit and will be subject to a cancellation fee in order to re-book.

In the event that a reschedule or cancellation is necessary due to a last-minute conflict on my part, the booking fee will be fully refunded.

Appointments begin and end at the scheduled time. Any missed time due to lateness will not be added to the end of your service.

For services that are 15 minutes or less, there is a 5 minute grace period.

For services longer than 30 minutes, there is a 15 minute grace period.

If you’re running late, please contact me via phone or text at 678-265-0344. Emails or social media do not count as official contact.

If you have not arrived to the suite by the end of the grace period, your appointment will be canceled and your deposit/booking fee will be forfeited.

If you are past the grace period without contacting me, you will be considered a no-show.

Late appointments are not eligible for discounts or special offers.

This late policy is reciprocal. If I am ever more than 15 minutes late to your appointment, you will receive a discount on your total service.

To cancel your appointment online, please use the Acuity link in your confirmation email and click “Change/Cancel Appointment.” The link works up to 24 hours before your scheduled start time. If it is less than 24 hours and you can’t access the link, please call or text 678-265-0344 to cancel. Messages via social media don’t count as official contact.

The deposit/booking fee for a canceled appointment is non-refundable and cannot be applied to future appointments. Please ensure you book the correct service and date, as once the fee is paid, it is non-refundable. This policy ensures that appointment times are respected and available to other clients as well.

An additional cancellation fee of $25 applies for cancellations or reschedules less than 24 hours before your appointment. This fee does not apply toward your service balance and must be paid, along with a new deposit, before booking again.

If you don’t attend your appointment and haven’t notified me via phone or text, or you arrive past the grace period without contact, you are considered a no-show. No-shows forfeit their deposit/booking fee and are prohibited from booking online.

Multiple consecutive cancellations, even with proper notice, could result in a ban.

In case of a the cancellation due to a last minute conflict of scheduling on my behalf: the booking fee will be refunded, cancellation fee will be waived and /or discount will be applied.

To reschedule your appointment online, please use the Acuity link in your confirmation email and click “Change/Cancel Appointment.” The link works up to 24 hours before your scheduled start time. If it is less than 24 hours and you cannot access the link, or if you’ve already rescheduled this appointment, please call or text 678-265-0344.

Please note that each appointment may be rescheduled once, and the booking fee will be transferred to the new date. Any additional reschedules will require a new booking fee.

For lash fills, rescheduled appointments must be completed within 25 days of the original booking.

Loyalty discounts are not eligible for manually rescheduled appointments.

For safety and privacy reasons, please refrain from using your phone during your service. To maintain professionalism and sanitation, I will not handle clients’ phones. If you need to use your phone during your appointment, please let me know so the service can be paused.

Do not eat or drink while laying down on the table.

For safety reasons, children under the age of 18 and pets of any kind are not permitted without prior approval.

If you need to bring an additional person to your appointment, please contact me in advance at 678-265-0344. Unannounced guests may result in the appointment being declined for safety reasons.

All services are non-refundable.

If you experience an issue with your lash extension service, please contact me within 72 hours so the concern can be evaluated. If appropriate, a one-time complimentary correction appointment will be offered. Concerns reported after 72 hours will require booking a new appointment at the regular service price.

Photo documentation of the lash extension concern is required. If a correction appointment is approved, it must be scheduled within 7 days of contacting me.

Please be sure to follow all recommended aftercare instructions and discuss any health conditions, allergies, or sensitivities during your consultation, as well as any questions you may have about aftercare.

Unused and unopened retail products may be returned for a full refund within 15 days of purchase. Opened products are not eligible for refunds, but may qualify for an exchange or store credit within 30 days.

Yes! Discount will be applied to the total balance at the time of your appointment . Discounts apply to lash extension services only, and they cannot be combined with other promotions or stacked.

-10 % off Student discount : for current high-school students (with parental consent), and college students. I.D must be current and show student status.

-$10 off Birthday discount : Take $10 off your appointment for your birthday! Offer will be sent out within a week of your birthday.

-Referral Program : For every person you refer who books and attends their appointment, both you and your referral will receive $10 off your next appointments.*

-Virtual Loyalty Card*. After each appointment, you will receive a virtual stamp on your loyalty card until you unlock a reward. You must redeem the reward, before you can accumulate new stamps and a new card. Cannot be used on late, manually rescheduled, or custom appointments

Discounts cannot be combined with each other or with any specials. *Referral program rewards cannot be combined with discounts or other promotions. Rewards and discounts do not apply to late arrivals, manually rescheduled appointments, or custom after-hour appointments.